In 2019, we started by asking ourselves what all ICI PARIS XL’s customers had in common? After lengthy and in-depth strategic research, we realised that they mainly looked to the brand for ‘affirmation’. In response to this, we came up with the slogan ‘we inspire you to boost your best version and make you happy’. And it is this powerful idea that served as a guideline for everything, from our detailed personas and customer journeys down to the brand identity.
But this also inspired a new visual style, bringing the brand’s revamped look to life in all of its content. We also created a digital brand book for all ICI PARIS XL employees and partners, which explained the new brand identity and visual style in great detail.
A consistent rebranding, ensuring that all ICI PARIS XL customers are welcomed with the same big smile.